Ground Floor Shop Premises 82 Westow Hill Upper Norwood London SE19 1SB Data via plota.co.uk

26/01670/FUL - Full planning permission Refused

Proposal

Partially retrospective application for changes to front fenestration, and the change of use from a sui generis to a class E to accommodate a nail salon. Data via plota.co.uk

View original council record ↗Last checked

Application progress

✓
Received
8 Jun 2026
✓
Consultation
1 Jul 2026
✗
Refused
31 Jul 2026
Appeal
Not lodged

Refused on 31 Jul 2026 · Delegated Business Meeting · Last checked 3 Aug 2026

Site constraints 9

Upper Norwood Triangle conservation area
Demolition needs planning permission and permitted development is restricted.
The council must give weight to preserving or enhancing the area's character and appearance. Not every council has published its boundaries as open data.
Air quality management area: Croydon AQMA
The council has declared the area as failing an air quality objective.
Schemes that add traffic, parking or combustion plant are assessed against the area's action plan and may need an air quality assessment.
Council record ↗
Town centre: Upper Norwood/ Crystal Palace
A designated centre in the London Plan.
Shops, services and active frontages are protected in centres, and main town centre uses are steered here first.
Registered park or garden 76 m away: Crystal Palace Park
Its setting is a consideration for work nearby.
Registered parks and gardens, battlefields, world heritage sites and protected wrecks are designated heritage assets: harm needs clear and convincing justification.
Historic England ↗
Also on the record
Local nature reserve 323 m away: Dulwich Upper Wood; Heritage at risk 76 m away: Crystal Palace Park; Inside the Bromley built-up area; Public transport access: PTAL 6a (excellent), TfL 2023, for the 100 m square; Metropolitan Open Land 76 m away.
Not affected
Outside flood zones 2 and 3 · Not green belt · No listed building at the site

Checked on 6 October 2026. Historic England, the Environment Agency, Natural England, Transport for London (public transport access levels, Powered by TfL Open Data, OGL v3.0, contains OS data © Crown copyright and database right 2025) and council datasets, Open Government Licence. A boundary can run through a site and the council holds the definitive record: confirm with the council before relying on this.

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Important details

Council
Croydon
Application type
Full planning permission
Postcode
SE19 1SB
Received
8 Jun 2026
Validated
8 Jun 2026
Ward
Crystal Palace And Upper Norwood
Case officer
Show
Target decision
3 Aug 2026
Decision
Permission Refused
Decision date
31 Jul 2026
Decision level
Delegated Business Meeting
Applicant
Show
Agent
Salstan
Freehold owner
Show

How this decision compares

Decided in 53 days from validation, about the council's usual 56 days. Refused, as 58% of changes of use here are.

62%decided within 8 weeks
42%approved
152decided in the last year

Plota live figures for changes of use decided by Croydon in the last twelve months, from validation. Croydon decision record →

Public comments

No public comments yet.

75 neighbours consulted · Last counted 3 Aug 2026

Read the comments on the council site ↗

Consultation & key dates

Alt. reference
PP-14994562
Planning Portal ref
PP-14994562
Neighbours
16 Jun 2026
Consultation
1 Jul 2026
Comments by
30 Jul 2026
Site or press notice
9 Jul 2026
Statutory expiry
3 Aug 2026
Croydon
Planning Authority Score
3.6/10
Below average
#215 of 296 councils
Relevant to this application:
Change of use

Croydon ranks #159 out of 296 councils for householder decision speed. Householder applications are slightly less likely to be approved here (87%) than the national average (90%).

These figures are council-wide context, not a prediction for this application. View full council performance
Croydon decision statistics
Based on MHCLG data, the year to March 2026
75%
Overall approval rate
Below avg (87%) #286 of 296
87%
Householder approved
Below avg (90%) #230 of 296
62%
Decided in 8 weeks
Below avg (63%) #159 of 296
44%
Extended time limit
Above avg (41%) #177 of 296
45%
Minor dwellings approved
238 decided (1-9 homes)
58%
Major dwellings approved
12 decided (10+ homes)
53%
Change of use approved
53 decided
1,590
Total decisions
403 refused in the year to March 2026

Freehold boundary: © Crown copyright and database rights 2026, HM Land Registry. Polygons © Crown copyright and database rights 2026 Ordnance Survey 100026316. Conditions of use

Freehold owner: Information produced by HM Land Registry. © Crown copyright 2026. Source: HM Land Registry, UK and overseas companies that own property in England and Wales, September 2026 release.