66-bed care home at The (former) Feather Mills Factory Site, Diss
Summary of planning committee decision
Decided by South Norfolk Broadland South Norfolk Development Management (Planning) Committee on 29 Jul 2026.
What was proposed
A three-storey care home would provide 66 beds, landscaping, parking and access, with the design changed from a flat roof to a pitched roof.
“Applicant’s Name: [name withheld] - LNT Care Developments Ltd Site Address The (former) Feather Mills Factory Site, Park Road, Diss, Norfolk, IP22 4AS Proposal Erection of 3 storey, 66 bed care home for older people with associated landscaping, car parking and access.”
“The proposal is for a 3-storey, 66-bed care home with associated landscaping, parking and access. Originally this was submitted as a flat-roof design; however, the applicant reverted to a pitched-roof design during the course of the application.”
Officer report
The site and surroundings
The cleared site formed part of the former Feather Mills factory and lies within Diss’s development boundary near housing, the Aldi supermarket, the town centre and the River Waveney.
“The site involves a cleared section of land, part of the wider former ‘Feather Mills’ factory which existed in situ until 2023. This consisted of generally single-storey, brick-built and corrugated-sheeting warehouse-type buildings.”
“To the north of the application site is a mixture of retirement living housing and the Park Hotel, with its car park in between. To the west is a housing estate dating from 2010 (Water Gardens) and Piper Gardens, which is slightly older, both being infill housing consisting of detached houses. A generally low-level boundary with hedging exists on the east side of these two developments facing the application site.”
Officer report
Relevant nearby development
The former factory site has seen an Aldi supermarket approved and opened, while another mixed-use redevelopment application remains pending consideration.
“2026/0914 Redevelopment of site to provide a mixed-use scheme comprising of light industrial, B8 Storage & B8 Storage with retail counter units. Pending consideration…”
“2022/2424 Demolition of existing buildings on site. Redevelopment of site to provide a retail foodstore (Class E) and associated car park, access, servicing and landscaping. Creation of new access road off Park Road to serve foodstore and land to the west. Approved – 10.04.24”
Officer report
What officers recommended
Officers recommended refusal because the building would harm neighbouring residential amenity and the flood-risk sequential test identified a preferable alternative site.
“This also particularly forms an unacceptable and unbalanced relationship with existing residential development to the west / south-west giving rise to notable amenity impacts including that of an over-dominating, overbearing and visually intrusive form of development that will compromise residential amenity to neighbouring property. The impacts of which are considered to be significantly adverse and justify refusal of the application.”
“A further concern and reason for refusal relates to the identification of an alternative preferable site with a lower level of flood risk (fluvial and surface water) which although has been identified in the applicant’s sequential assessment is considered cannot be reasonably discounted based on its merits in bringing forward a care home of equal quantum in a sustainable and more appropriate location in respect of flood risk.”
Officer report
What people said
Residents and other groups objected to the building’s scale, overlooking, parking, traffic, flooding, construction effects, pollution, local services and the need for another care home.
“Disruption from further construction (further to construction of Aldi) • Concern over method of piling (further to construction of Aldi) • Scale, bulk and height detrimental to visual character (unlike De Lucy House care home built in 2015) • Flat roof design unattractive, not innovative and monolithic and will set precedent for 3 storey flat roofs in Diss • Parking inadequate, parking displacement into surrounding developments / streets, doesn’t accord with Policy…”
Officer report
The committee decision
Members voted unanimously to refuse the application following completion and final evaluation or oversight of the further riparian animals survey.
“Decision : Members voted unanimously for refusal (following completion and final evaluation / oversight of further riparian animals survey).”
“The proposed development in its scale and design (including the extent of facing accommodation) is considered would be significantly detrimental to the residential amenity of neighbouring occupiers of property to the west / south-west, contrary to Policy DM 3.8 of South Norfolk Local Plan Development Management Policies Document (2015), Policy 2 of the Greater Norwich Local Plan (2024), Policy 6 of the Diss & District Neighbourhood Plan (2023) and guidance contained…”
Minutes
Sources
- South Norfolk Broadland South Norfolk Development Management (Planning) Committee minutes, 29 July 2026
- Agenda and papers (council website)
Source: Plota analysis of South Norfolk Broadland's committee minutes and officer report. Quotations are the council's own words; headings and summaries are Plota's.
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See the API →At the meeting
- Council
- South Norfolk Broadland
- Date
- Wednesday 29 July 2026
- Recommendation
- Officers recommended refusal
- Committee decided
- Refused
- Vote
- Unanimous
- Minutes
- The council's minutes
- Meeting
- Agenda and papers (council website)
- Application
- The application (council website)
- All decisions
- South Norfolk Broadland committee decisions →
This committee's year
32 decisions in the 12 months to this meeting, 1 against officer advice.
Source: Plota analysis of the committee's minutes.