BT Street Hub at London Road, Croydon

Summary of planning committee decision

Decided by Croydon Planning Sub-Committee on 23 Jul 2026.

25/03248/FULApproved

What was proposed

The application proposed one BT Street Hub providing connectivity, charging, information, emergency calls and digital advertising.

“PLANNING SUB-COMMITTEE AGENDA 23 July 2026 PART 5: Planning Applications for Decision Item 5.7 1 APPLICATION DETAILS Ref: 25/03248/FUL Location: Pavement O/S West Croydon Railway Station, London Road, Croydon, CR0 2TA Ward: Broad Green Description: The proposed installation of 1no. BT Street Hub. Drawing Nos: REV A, 002 REV A, 003 REV A (Existing and Proposed Elevations), 003 REV A (Proposed BT StreetHub Elevations).”

Officer report

The site

The site is on the east side of London Road outside West Croydon Railway Station, in a mainly commercial area with homes above.

“Site and Surroundings 3.2 The application site is located on the east side of London Road outside West Croydon Railway Station. The surrounding area is characterised generally by commercial uses at ground floor level, with residential accommodation situated above. The site is located within an Archaeological Priority Area and Croydon Opportunity Area.”

Officer report

Related application

A related application for two digital display screens was awaiting a decision.

“Planning History 3.3 The following planning decisions are relevant to the application: 25/03249/ADV – Two digital 75-inch LCD display screens, one on each side of the Street Hub unit. Pending decision.”

Officer report

Officers recommended approval

Officers considered the proposal acceptable because its design, amenity, crime-management and safety effects could be satisfactorily controlled.

“SUMMARY OF KEY REASONS FOR RECOMMENDATION • The proposal would be acceptable in terms of design, scale and appearance, with a neutral impact on the streetscene and public realm. • The proposal would not have an undue impact on the amenity levels afforded to neighbouring occupiers. • Anti-social behaviour concerns can be appropriately managed through the submitted ASB Management Plan. • The proposal would have no adverse impact on pedestrian movement or highway safety.”

Officer report

Consultation responses

The Metropolitan Police raised no objection subject to crime-management conditions, and the transport team had no objection.

“The applicant has submitted an Anti-Social Behaviour (ASB) Management Plan, which outlines a number of measures including automatic anti-social call restriction, procedures for identifying anti-social behaviour issues and the range of temporary and interim technical measures available to help manage anti-social behaviour issues.”

“The Street Hub would be situated on the pavement and would not impede highway traffic. Whilst the proposed advertisement would be directly visible, the advert would not cause a distraction to road users. The application has been reviewed in consultation with the Council’s transport team, who confirmed verbally that they had no objection to the proposal. As such it is not considered to have a detrimental impact on highway safety.”

Officer report

Objections and comments

No neighbouring properties made representations, while a councillor objected over safety, accessibility, visual impact, clutter, environmental and public health concerns.

“CONSULTATION RESPONSE 5.1 The views of the Planning Service are expressed in the MATERIAL PLANNING CONSIDERATIONS section below. LOCAL REPRESENTATION 6.1 A total of 11 neighbouring properties were notified about the application and invited to comment. No representations have been received.”

“Councillor Ria Patel raised an objection to all the current BT Street Hub applications and referred them to Planning Committee for consideration, based on the following summarised grounds: • Public safety and accessibility. • Visual impact and street clutter. • Environmental and public health considerations.”

Officer report

Committee consideration

The application was put forward for approval in accordance with the officer recommendation.

“The motion to GRANT the application in accordance with the officer recommendation was proposed by Councillor Johnson and seconded by Councillor Lee.”

Minutes

The vote

Five members voted for the application, none voted against and one member abstained.

“The motion to GRANT the application was put to the vote and carried with five members voting in favour, zero members voting against and one member abstaining.”

Minutes

The decision

The committee granted the application in accordance with the officer recommendation.

“Therefore, the Committee RESOLVED to GRANT the application for…”

Minutes

Sources

  • Croydon Planning Sub-Committee minutes, 23 July 2026
  • Agenda and papers (council website)

Source: Plota analysis of Croydon's committee minutes and officer report. Quotations are the council's own words; headings and summaries are Plota's.

Committee decisions and nationwide planning applications, in one API

The Plota API returns planning applications from every council we cover, each with its decision, whether a committee or officers decided it, and the committee date. Build it into your own tools.

See the API →

At the meeting

Council
Croydon
Date
Thursday 23 July 2026
Recommendation
Officers recommended approval
Committee decided
Approved
Minutes
The council's minutes
Meeting
Agenda and papers (council website)
Application
The application (council website)

This committee's year

23 decisions in the 12 months to this meeting, 3 against officer advice.

Source: Plota analysis of the committee's minutes.

Every decision by this council's committees →